CQC acknowledges errors in implementation of new regulatory strategy
The acting chief executive of the Care Quality Commission has confessed that the organization made mistakes during the rollout of its updated regulatory model. In a letter addressed to providers on 15 July, Kate Terroni expressed her apologies and acknowledged the issues. “I am fully aware that the changes we have implemented so far do not match up to what we initially promised,” she stated. “This has made the entire process more complicated than it should have been. We are not at the point we
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